From the date of your purchase, the motherboard, hard disk, memory, etc. configured by the industrial computer at the factory are free of charge for two years. See:

If the product is sold to the end user by a Shanghai Ruiqiang channel partner (system integrator, value-added reseller) or retailer, the warranty start date of the product is the invoice purchase date.

All kinds of services provided by product after sale maintenance and repair.

1、Through the whole project design and selection of products before sale, according to the specific engineering requirements of customers and the relevant standards of technology and defense, we meticulously provide customers with the best product design scheme and the highest cost-effective products, and provide professional OEM/ODM customized service, which can provide customers with the most valuable reference.

2. Professional training

3. Engineer consulting service

• Set up 24 hours hotline service (consultation, telephone technical guidance): 400-6838-598
• E-mail: kefu@aera.com.cn

4. Online services: online repair, common problems and answers, complaints and suggestions.

The final interpretation of all the above terms is owned by Shanghai Rui Qiang. The above contents are for reference only. The valid legal documents signed and sealed by Shanghai Nematron Technology Co., Ltd.